Pillar 5: Build and automate
Web Application Development
Globosmart Services builds web applications for businesses that have outgrown spreadsheets and off-the-shelf software: client portals, internal dashboards, CRM systems, SaaS products and conversion-focused websites. LeanPBX and BlacklistGuard are web applications we designed, built and run every day, used by other businesses as well as our own.
Off-the-shelf software fits most businesses, until the day it does not
At first the subscription stack works. A CRM here, a form builder there, a spreadsheet holding it all together. Then the business grows and the gaps show up. Data lives in five places, nobody trusts the numbers, and one person has become the human integration between tools that do not talk to each other.
Some of that is fixable with better setup, and we will tell you when it is. The rest needs software built around your process instead of a process bent around somebody else’s software.
- Your real system is a spreadsheet nobody else understands
- You pay for five tools and still export to Excel
- Clients email for updates because there is nowhere to look
- The software you bought cannot do the one thing your business does differently
What we actually do
- Client portals and self-serve dashboards
- Internal tools, admin systems and reporting
- CRM and workflow systems built around your sales process
- SaaS products taken from idea to paying users
- API integrations between the systems you already run
- Conversion websites, funnels and interactive assessments
What we work in: React, Node, PHP, Supabase, Cloudflare, Shopify, WooCommerce, and whatever you already run.
Why this works
We build like owners
We run our own SaaS platforms, so we build for the day after launch: support, updates, uptime and the next feature.
Business first, code second
Waqas maps the process and the commercial goal before Farhan’s team designs a single screen.
Small and useful beats big and late
We ship the smallest version that fixes the real problem, then build on what people actually use.
You own it
The code, the data and the documentation are yours. No lock-in.
How it works
Discovery
What is broken, what it costs, and what "fixed" looks like.
Paid discovery sprint for larger builds
A fixed-price plan, screens and scope before you commit to the full build.
Build in short cycles
You see working software every week or two, not a big reveal at the end.
Launch, measure, improve
We stay on for support and the next round of changes.
Selected work


Business telephony, CRM and browser phone
LeanPBX
Phone numbers, call routing, a CRM and a phone that runs in the browser, in one web application. Built for call centres, used by businesses that need their calls and customer history in one place.


Email infrastructure and deliverability
BlacklistGuard
Email validation, blacklist monitoring, domain health and sending, in one platform. Every lead submitted on this website is validated by it.

Field operations dashboard, UK security company
SiteWise admin
The office side of a field workforce: sites, staff, attendance submissions and evidence review, all in one dashboard.
Interactive diagnostic engines
Dr. Alex Loyd assessments
Assessments we built in the mid-2000s are still the flagship on the client’s site twenty years later, in nine languages.
E-commerce from a Facebook page to Shopify
Bargainhunt.pk
Order capture, courier automation, a WooCommerce store and a migration to Shopify without losing order history or rankings.
Tell us what your software needs to do
Questions
- How long does a web application take?
- A focused internal tool is usually four to eight weeks. A SaaS product is phased, and the first usable version comes first. The discovery sprint gives you a real timeline before you commit.
- Can you work with our existing tools?
- Yes. Most of what we build connects to software you already pay for rather than replacing it.
- Who owns the code?
- You do. The code, the data and the documentation are handed over, and nothing is held hostage.
- What happens after launch?
- We stay on for support and improvements on a monthly basis, or hand over cleanly to your own team. Your choice.
Also in Build and automate
- Custom Software DevelopmentCustom software, SaaS platforms, internal tools and integrations, built by the team that built and runs Hania.ai, LeanPBX and BlacklistGuard.
- AI Automation and AI AgentsAI agents that answer calls, qualify leads and do repetitive work across voice, chat and email. Built by the team behind Hania.ai and LeanPBX.
- Mobile App DevelopmentMobile and field apps for teams that work away from a desk: site measurement, inspections, attendance verification and evidence capture, connected to your back office.