Pillar 5: Build and automate
Custom Software Development and AI Automations
Globosmart Services builds custom software and AI automations for operational problems that process alone cannot fix: internal tools, API integrations, workflow automation and AI agents. Our team architected three production platforms, and software we built for a client in 2005 is still earning subscription revenue for them today.
Most operational problems are not software problems. Some are.
The honest version first: most of what looks like a software gap is a process gap, and buying an application to cover it just adds a licence fee to the confusion. We will tell you when that is the case.
But sometimes the answer really is a tool that does not exist. A sales team losing 60% of its week to hand-written quotes does not need a better process. It needs an app that captures the measurement in the field and produces the quote on the spot.
What we actually do
- Internal tools that remove a recurring manual job, measured in hours returned
- API integrations between systems that do not talk to each other
- AI agents that complete tasks across voice, chat and email rather than just replying
- Offline-first mobile applications for field teams with no reliable signal
- Automation scripts for the unglamorous repetitive work nobody puts in a case study
- Fractional CTO support when you need senior technical judgement without a hire
What we work in: Cloudflare Workers, Node, PHP, React, Shopify, Hania.ai, LeanPBX, BlacklistGuard.
Questions
- What kinds of businesses do you build for?
- Direct response, coaching, lead generation, email-driven and service businesses. The common thread is a real operational bottleneck, not a wish for an app.
- Do you only take large projects?
- No. Some of the highest-return work we do is a small script that removes an hour a day forever. We have built those alongside full applications.
- Who actually builds it?
- Farhan Ahmed, our Co-Founder and CTO, is the architect on every build. He is the same person who architected the three platforms we run our own companies on.
- What if software is not the right answer?
- Then we say so and fix the process instead. We sell operations, not licences, so we have no reason to talk you into a build you do not need.
Also in Build and automate
- Technical Estimating SystemsFast, accurate quoting systems that take the estimating bottleneck off your sales team.